Draft for review. This is a baseline template, not legal advice. Have it reviewed by counsel before launch.
Privacy Policy
This policy explains what personal data KinetixAI collects, why, and the choices you have. We aim to collect only what we need to run the service.
Last updated: October 2026
Who is responsible
KinetixAI, registered in Jabalpur, Madhya Pradesh, India, with an office in the Central Business District, Singapore is responsible for your personal data. For any privacy request, email [email protected].
Data we collect
Account data such as your name and email. Content you upload, such as papers, notes, and repository links, for your Research RAG. Usage data such as the features you use and basic device and log information. Payment for Primers is handled by our merchant of record, so we do not store your full card details.
Why we use it
To provide and secure the service, to answer your questions with grounded citations, to maintain your account, to respond to support requests, and to improve the product. We do not use your uploaded content to train models.
Legal bases and regions
We process data to perform our contract with you, to meet legal obligations, and for our legitimate interests in running a secure service. We operate from India and Singapore and handle data in line with applicable data protection law in those regions. [Add details for other regions you serve.]
Sharing
We share data with service providers who help us run KinetixAI, such as hosting and payment processing, under appropriate agreements. We do not sell your personal data. [List sub-processors to confirm.]
Retention
We keep personal data for as long as your account is active and as needed to provide the service, then delete or anonymize it within [retention period to confirm], unless the law requires us to keep it longer.
Your rights
Depending on where you live, you may ask to access, correct, export, or delete your personal data, and to object to or limit certain processing. Email [email protected] and we will respond within the time the law allows. You can also export or delete content from your workspace.
Security
We protect data with the measures described on our Security page, including encryption in transit and access controls. No system is perfectly secure, so we also ask you to use a strong password and keep it private.
Children
KinetixAI is not directed to children under the age required for consent in your region. If you believe a child has given us personal data, contact us and we will remove it.
Changes
We may update this policy and will change the date above when we do.
Contact
Privacy questions or requests: [email protected].
Questions? Email [email protected].