Last updated: Nov 2026
Plans, payments and refunds
Prices are in Indian rupees (INR) and paid by UPI from any UPI app. Each payment is checked and confirmed by our team, and your access starts when it is. Cards, netbanking and international payments are coming soon.
earlybird code is no longer accepted. Accounts that turned on free early access before plans launched keep it. A free account still gets all 4 Paper Lab papers and 60 Ask KinetixAI questions a day.
Plans and prices
| Plan | Monthly | Annual | For |
|---|---|---|---|
| Explorer | ₹0 forever | — | Paper Lab, KXAI and the research tools, free. |
| Scholar | ₹1,599 per month | ₹1,249 per month, billed ₹14,999/yr | For serious self-study. |
| Professional | ₹3,299 per month | ₹2,667 per month, billed ₹31,999/yr | For working practitioners who build and ship. |
- A monthly plan gives access for one month and an annual plan for twelve months, from the day we confirm the payment. Plans don't renew automatically; you choose whether to pay again.
- A Primer is a one-time purchase at the price shown on it. See Buy a Primer.
- What each plan includes is on Pricing.
Pay with UPI
-
Start an order
- On Pricing, pick Monthly or Annual and click Choose Scholar or Choose Professional. For a Primer, click Get this Primer.
- Checkout shows what you're getting and the price. For a plan you can still switch between Monthly and Annual there.
- Choose India, then UPI (marked Available now). If you're not signed in, you're asked to log in first and brought back.
-
Pay from your UPI app
- Scan the QR code with Google Pay, PhonePe, Paytm or any UPI app. On a phone, tap Open UPI app instead.
- Check the amount, and the payee name your UPI app shows, before you approve.
- Your payment reference (it looks like
KX-7F3K9Q) is added to the payment note automatically.
-
Submit the transaction ID (UTR)
- In your UPI app, open the payment and copy the 12-digit UPI transaction ID (also called UTR or UPI Ref No.).
- Back on checkout, paste it under Step 2 · Confirm your payment and click Confirm payment.
The status changes to Submitted, being confirmed.
-
We confirm, and your access starts
Our team checks the payment against the transaction ID, usually within a few hours. Once it's Verified, the plan or Primer is on your account straight away. A plan shows the date it's Paid until in your workspace.
- No plan, or your plan has run out: the new plan runs 1 or 12 months from the day we confirm.
- Renewing the same plan while it's running: the 1 or 12 months are added to your current end date.
- Switching to the other plan while one is running: the new plan starts now, and the time left on the old plan carries over to it, so you don't lose paid days.
Payment statuses
| Status at checkout | What it means | What to do |
|---|---|---|
| Waiting for payment (workspace: Awaiting payment) | The order exists; no transaction ID yet. | Pay, then submit the UTR. |
| Submitted, being confirmed (workspace: Being confirmed) | We have your UTR and are checking it. | Nothing; we'll confirm it. |
| Verified | Payment confirmed; access is on. | Enjoy. |
| Not verified | We couldn't match the payment to that UTR. | Check the ID and resubmit, or Pay again. A UTR that was already rejected can't be reused. |
| Expired, not paid in time (workspace: Expired) | An unpaid order lapses after a day. | Paid late? You can still submit the UTR. Otherwise start a new payment. |
| Closed | An unpaid order is closed when you already own the item, or when another plan payment was confirmed. | Paid this one too? Email us for a refund (below). |
Where to see your payments
Open your workspace:
- Payments lists your UPI orders (once you have one) with the item, amount, reference, date and status. Each row links to the next step: Finish paying, Resubmit UTR, Pay again or Already paid? Submit your UTR.
- Account & billing shows your plan, your access and, for a paid plan, the date it's paid until. The button under it depends on your account: Renew plan (to checkout) on a paid plan; Renew <Plan> or See plans once a plan has run out (or See plans on a free account); and none on an account with early access.
Checkout also shows the status of an order you started, with See it in your account.
Refunds
From our Terms of Service:
- If we can't confirm a payment, or you paid twice or the wrong amount by mistake, we refund it to the UPI account it came from, normally within 7 working days of confirming the issue.
- Plans and Primers are digital content delivered immediately, so they're otherwise non-refundable once access has started, except where the law gives you a right to a refund.
- If we remove a paid feature you're using, we offer a pro-rata refund for the unused period.
To ask for a refund, email [email protected] with your order reference (KX-…) and the 12-digit UTR.
Troubleshooting
| You see | Why | Fix |
|---|---|---|
| "Enter the 12-digit UPI transaction ID (UTR) from your UPI app." | The ID isn't 12 digits. | Copy the UPI Ref No. / UTR from the payment's details in your app, not the order reference. |
| "That transaction ID has already been used." | The UTR is on another order. | Check you copied the ID of this payment. |
| "That transaction ID was already checked and rejected." | You resubmitted the same UTR. | Enter the ID of a new payment. |
| "You already own this." | This account already has it. | If you paid for this order too, email us with the transaction ID and we'll refund it. |
| Checkout won't load the UPI code | The payment service didn't answer. | Reload the page. Still stuck? Contact support. |